Account Strategist - Thailand
Insider., Thailand
Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 22, 2021
Last Date
Apr 22, 2021
Location(s)
Job Description
Have you met with Insider? If your answer is No this paragraph is for you; we are a fast-growing, fast-paced Technology Startup backed by Sequoia Capital (2018), which previously invested in brands such as WhatsApp and Airbnb, and Riverwood Capital (2020). We are trusted by more than the world’s 1100+ leading brands such as Singapore Airlines, Virgin, Uniqlo, Nestle, Nissan, Samsung, Lenovo, Puma, Media Markt, IKEA, Allianz, Santander, Dominos, Avon and CNN. We have also been listed amongst the 2017 Red Herring Europe Top 100 amp; our CEO Hande Cilingir was listed as one of the top 5 Women CEOs located outside of the US, by Crunchbase. We help them grow beyond the speed of customer expectations, drive growth across the funnel. We provide them an experience beyond their imagination, uplift their customer interaction from Acquisition to Activation, Retention, and Revenue with our cutting edge ML amp; AI technologies. We answer all their needs with our Growth Management Platform and stand by them at every step of the way . We move fast and agile, create smart beautiful products, and create an impact with our 600+ teammates in 25+ offices.
We are looking for a Junior Account Strategist forourBangkok Officewho wants to make the dream a reality.Job Description
We are looking for a Junior Account Strategist forourBangkok Officewho wants to make the dream a reality.Job Description
- Handlingoverallresponsibilityformanagingthecustomerrelationship
- Providingfeedbacktoteamonmarkettrends,unmetneeds,andopportunitiestodelivergreatervaluetocustomersby extendingcompanyofferings
- Maintainingahighlevelofrelevantdomainknowledgeinordertoeffectivelyleadpresentationstodecisionmakers
- Workingwithtechnicalstaff,pre-salesandproductspecialistswhererequiredtoaddresscustomerrequirements
- Developingandmaintainingkeyaccountplansthatidentifyopportunitiestodelivervalue
- Monitoringandfacilitatingthecustomer'sadoptionofourtechnology
- Establishingatrustedadviserrelationshipthatworkstoensurecustomer'soverallsatisfactionwithourtechnology
- Proactivelymonitorcustomeractivityandprovideinsightsandsolutionstotheclientandourinternalteam'stoimprove outcomes
- Strategiccampaignplanningtohelpthecustomersmeettheirobjectives
- Prioritizinganddrivingresolutiononescalatedcustomerissues
- University degree in business, marketing or engineering;
- Fresh grads or 1 year experience in related fields;
- Proven ability to collaborate and build strong relationships with customers especially at the executive level;
- Excellent oral and written communication skills; effective in person and by phone;
- Accountable for results and deliverables; self-starter who works independently and proactively;
- A keen desire to help customers be successful;
- Superior project and time management skills; excellent attention to detail;
- Ability to be flexible and adapt quickly in a fast-paced, start-up environment;
Job Specification
Job Rewards and Benefits
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