Operations Associate (Chinese speaking)
LingoAce, Thailand

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Jul 29, 2021
Last Date
Aug 29, 2021
Location(s)

Job Description

About LingoAce

Founded in 2016, Singapore-based LingoAce is the leading Chinese language platform, offering an immersive language learning experience to young learners aged four to 15 years old globally. The platform harnesses the capabilities of passionate native Chinese-speaking teachers along with research-backed digital content, featuring animation, gamification and AI, to effectively deliver its globally accredited Chinese syllabi through small group and one-on-one live classes. LingoAce’s in-house team of global curriculum specialists with multi-disciplinary expertise in Chinese language learning, K-12 education, and child psychology designs and delivers authentic, engaging online language learning tailored to meet the needs of every learner, across a range of language proficiency levels and diverse cultural backgrounds.

To date, the company has provided live online classes to over 300,000 registered learners across 80 countries, helping them gain access to an effective, immersive language learning experience that cannot be achieved through traditional learning methods.

With regional offices in the US, Southeast Asia and China, the firm currently has a team of over 1,000 employees - including its own in-house curriculum specialists and creative designersand more than 2,500 certified teachers.

LingoAce raised a Series B funding round in early 2021. This financing follows its US$13 million Series A, led by Sequoia Capital and Shunwei Capital in 2020. More information can be found at www.lingoace.com.


Responsibilities

  • Manage and monitor overall teacher assignment to trial and paid classes
  • Support local teachers on ad-hoc coordination with regional team
  • Handle coordination roadblocks to smooth product integration
  • Initiate, run, analyze, and be able to close projects (e.g. customer surveys, spam calls, data leakage causes, etc.)
  • Work together with Product amp; CS Manager to craft out suitable plans for product/ feature launch and company internal communication

Requirements

  • 2-3 years of operations experiences
  • Able to work under pressure and restricted lead time
  • able to coordinate between different teams with can-do attitude
  • able to speak either English or Chinese at a functional level (HSK 5 or above)
  • able to use excel to analyze (pivot tables, V-lookup, basic excel functions)

Job Specification

Job Rewards and Benefits

LingoAce

Information Technology and Services - Singapore, Singapore
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