Transformation Lead
LingoAce, Thailand

The Role

The Transformation Lead is responsible to create a product strategy for a course portfolio, lead product’s development and delivery, and bridge the communication between internal/external stakeholders (customers and users). You will be integral in leading our outbound marketing activities. You’ll be responsible for presenting our products in ways that will strengthen our brand and boost sales. For this role, you need to be a creative and quantitative thinker. You should be familiar with various product marketing techniques, like email campaigns and pricing strategies. Your goal will be to develop and implement the most profitable plans to position and promote our products.

You will have a deep understanding of the Thailand EdTech market, TH MOE curriculum and Chinese Language customer needs to present our products in ways that will strengthen our brand and boost sales. You are a deeply empathetic technologist who is excited about changing language learning to?make a lasting impact on the learners of tomorrow.

About Us?

Established in 2017, LingoAce is a Singapore-based global education technology company and leading Mandarin Chinese language learning platform, offering an immersive language learning experience tailored to meet the needs of learners aged three to 15 years old, across a range of language proficiency levels and diverse cultural backgrounds. A committed partner to both young learners and their parents, LingoAce harnesses the capabilities of passionate teachers along with research-backed digital content, featuring animation, gamification and AI, to effectively deliver authentic and interactive online Chinese language lessons.

With a team of more than 1,300 LingoAcers, 4,000 certified teachers currently, and offices in the U.S., Southeast Asia and China, LingoAce serves students across 100 countries and regions. We have also recently closed our Series C and B funding rounds, with a total of $180 million raised to date. Some of our great partners and backers include: Sequoia Capital India, Owl Ventures, Tiger Global, Shunwei Capital, SWC Global amp; Decent Capital.

Responsibilities

• Understand changing consumer needs and business opportunities in Thailand’s education curriculum and innovations in EdTech
• Develop strong working relationships with product curriculum, regional product operations and in-country commercial teams to ensure tough decisions, issue escalation, and change/enhancement requests are managed well
• Manage a portfolio of courses, which includes tasks such as:

• Develop and continually refine product vision and roadmaps for a course portfolio based on our strategy and investment priorities

• Ensure all stakeholder voices are heard and clear priorities are set for development teams
• Clearly communicate product business cases to the team and stakeholders, articulating both the product’s value proposition as well as defining and measuring metrics for its success
• Support preparation for releases by coordinating the activities of multiple teams and ensuring customers and other stakeholders are informed in a timely manner
• Support all quality management efforts by assuring that the courses and curriculum are routinely reviewed, and customer satisfaction is high
• Work with our research teams to define, measure, and improve the efficacy of our courses

Requirements

• 5-10 years of relevant working experiences in product management amp; operations and/or education curriculum design

• Experience in a high-pressure, fast-paced start-up/high growth environment
• Fluency in English and Chinese
• Exceptional soft skills especially in both written and oral communication, to share ideas with personnel from various seniority levels
• Analytical mind, strong quantitative skills and a creative thinker
• A passion for creating the future of education and EdTech

In addition, the ideal candidate as a plus will have:

• Background and experiences in the education field and/or EdTech space
• Bachelor’s degree or above of Chinese Studies, South East Asia Studies, Linguistics or Education, MBA is a plus

Job Rewards and Benefits